TIPS IT Services
TIPS Web Hosting and Managed Services
LABUSA is now an Awarded Vendor through the TIPS Purchasing Cooperative. As an Awarded Vendor, LABUSA offers TIPS Members the opportunity to purchase products at discounted pricing without the delay and expense of going out to bid. Through the TIPS program, LABUSA is able to save agencies both time and money, while delivering Website Hosting and Managed Services.
Ordering Information
Contract No. 190701 & 200302
Point of Contact: Martin Laster
Office: 281-393-8003 | Toll-Free: 1-888-842-7003
Email: tips@labusa.com | Fax Number: 630-570-5300
Please reference 'TIPS Contract' when requesting a quote.
- Consulting, product selection, and technology planning.
- Deployment and outsource consulting services.
- Emergency response, helpdesk, and on-call technology support.
- Staff augmentation and IT project staffing.
- Network architecture design and implementation services.
- Application development and programming support.
- System, database, and network administration.
- Custom and Unique Design
- Complete Deployment
- Complete W3C Certified HTML
- Website accessibility design and consulting.
- Team of Expert Designers and Developers.
- 100% Satisfaction Guarantee.
- Content Management System Available
- Google Friendly Sitemap.
- Mobile Responsive Options.
- Custom and Unique Design
- Complete Deployment
- Complete W3C Certified HTML
- Website accessibility design and consulting.
- Team of Expert Designers and Developers.
- 100% Satisfaction Guarantee.
- Content Management System Available
- Google Friendly Sitemap.
- Mobile Responsive Options.
- Custom and Unique Design
- Page Management
- Competent site administrator
- Creative design and layout strategies
- Team of Expert Designers and Developers
- 100% Satisfaction Guarantee
- Social Media Integration
- Mobile Responsive Options
- Simple Workflow and Publishing Controls
- Cost effective conversion of static website to dynamic site
- Tiered Permissions That Suit Your Organization
- Initial site health analysis
- Backup of site files and database (daily, weekly and monthly)
- Google Analytics installation
- Update CMS plugins/modules
- 24/7 wbeiste content updates
- Website accessibility design and consulting.
- Daily, weekly and monthly updates
- 24/7 website monitoring.
- Advanced support
- 100% Satisfaction Guarantee
- 99.999% network availability service level agreements (SLAs)
- Advanced DNS Control
- Fully Compliant with IPv6
- Re-route to alternate location if primary endpoint is unavailable.
- Endpoint health, geographic location, and latency checks
- Network Operations Center (NOC) 24x7x365
- Datacenter located in Houston, Texas
- Shipping and receiving assistance
- World-class facility featuring redundant architectures (N+1), and best in class personnel and procedures
- Inventory & labeling services
- Website accessibility design and consulting.
- State-of-the-art hosting in certified and audited SSAE 18 SOC compliant 1 & 2
- Hands-on support including hardware and software installs
- Network engineering service
LABUSA uses best practices in every phase of the project and has built a solid reputation for building quality products and being accountable for the results. As such, LABUSA provides warranty services on most products and services to ensure that they are free from bugs and defects. If a defect in workmanship is found after review, LABUSA will repair the defective in a timely fashion.
To help account for the ever-changing digital world, LABUSA highly recommends subscribing to an ongoing digital optimization program which provides ongoing site health checks, backups, security, link checking, validation, and browser checks to ensure the highest quality experience for your site after it goes live. This will help retain and grow the value of your website.
When appropriate, return policies on services rendered will be provided. The specifics of the return policy depend largely on the service in question. All issues are reviewed and handled on a case-by-case basis.
Telephone and email support is included from 7:00am - 6:00pm CT Monday – Friday.
Service has offers 99.999% network availability service level agreements (SLAs) (http://labusa.com/sla). LABUSA provides TIPS customers with dedicated experienced personnel to work directly with the client officials toward one common goal – to assure the agency gets the best solutions.
For more information on The Interlocal Purchasing Systems (TIPS) Contracts Program, visit https://www.tips-usa.com/vendorProfile.cfm?RecordID=4CF85295CC6BADE61955A6DA16E27CA4